Reviews

One shared review system across tickets, applications, and events — so feedback isn't scattered or guessed at.

SparrowBOTToday at 2:14 PM

⭐ New Review — Support Ticket

★ ★ ★ ★ ★

"Sparrow's support team fixed my issue in minutes — genuinely didn't expect a bot-run help desk to feel this fast and friendly."

Reviewed by @Freedom
Handled by @Lumix · Support Ticket #12

ℹ️More Info

Posted automatically once a ticket closes and the opener rates their experience — try clicking "More Info."

✓
Works across your whole server
Tickets, applications, and events each get their own review category — enable and configure them independently.
✓
Real stats, not vibes
A rating distribution, recent reviews, and per-staff-member breakdowns — see who's doing well and where to help.
✓
Per-panel control
Any ticket panel can override the review flow with its own custom message and its own log channel.
✓
Filter down to what matters
Slice reviews by panel, staff member, star rating, or date range right from the dashboard.

Want to see where reviews come from?