Getting Started

Setup

Five steps to your first ticket panel.

1. 1

   Sign in with Discord

   Go to the Sparrow dashboard and sign in with your Discord account. Anyone can sign in and look around.

2. 2

   Pick your server

   The server list shows every server you're in, split into servers that already have Sparrow and servers that don't.

3. 3

   Add Sparrow, then set it up

   For a new server, use the invite link to add the bot, then click "Set up Sparrow here" on the dashboard.

4. 4

   Create your first ticket panel

   From Ticket System → Panels, create a panel, choose thread or channel mode, and pick who your support roles are.

5. 5

   Post it

   Post the panel to a channel. Members can now open tickets from Discord.

Useful commands

These work as soon as Sparrow joins, with no setup:

• /help: a menu of everything Sparrow can do, with links to the dashboard and support server.
• /botinfo: server and user counts, uptime, and whether the bot, dashboard and website are up.
• /serverinfo: your server's owner, created date, members, channels, roles and boosts.
• /roles: view or change who has each access tier from Discord. See Access & Permissions for what each tier does.