Modules

Reviews

Reviews work for Tickets, Applications and Events. Turn each one on separately on the Reviews page in the dashboard.

Turning it on

Each one has its own switch, message and log channel. You can use reviews for one without the others.

Per-panel overrides

Any ticket panel can use its own review message and log channel instead. Set it on that panel's Advanced tab.

Where to look

The Reviews page has an Overview tab with stats and how ratings are spread. Each category has its own tab with a list you can filter by panel, staff member, rating or date.

Pick a date range at the top: the last 24 hours, 7, 30 or 90 days, the last year, or all time. The Staff tab shows how many tickets each staff member handled: tickets they claimed, or closed, approved or denied without claiming.

Moving from another bot? Add the tickets your staff handled there under Staff → Imported tickets (server admins only), or with /staffstats backfill. They don't have dates, so they count in All time and in /staffstats, and you can change or remove them later.

Want an overview instead? See the Reviews module page →